Website Terms of Use

1        Introduction

1.1 These terms of use (together with any other documents referred to in them) tell you the rules for accessing, browsing, and enquiring via our website located at www.practicalplanningco.co.uk (our site).

1.2 Our site is operated by The Practical Planning Company Ltd., a limited company registered in England and Wales with company registration number 12127005. Our registered office and main trading address is 23 Heritage Road, Castle Donington DE74 2YP.

1.3 You can contact us by telephoning 01332 446137 or 07743 686654, by emailing hello@practicalplanningco.co.uk, or by writing to us at our main address referred to above.

1.4 By using our site, you confirm you have read and accept these terms of use and that you agree to comply with and be bound by them. If you do not agree to these terms of use, you must not use our site.

1.5 These terms of use refer to our Privacy Policy, which also apply to your use of our site. The Privacy Policy sets out the terms on which we process any personal data we collect from you or that you provide to us, including our use of cookies and similar technologies. By using our site, you consent to such processing and warrant that all data provided by you is accurate.

1.6 If you contact us via our site and go on to purchase services from us, our Terms and Conditions will apply to such a purchase.

1.7 You are responsible for making all arrangements necessary for you to have access to our site, including configuring your information technology and browser.

1.8 You agree to use our site in a manner consistent with these terms of use and all local and national laws and regulations.

1.9 Our site is directed to people requiring our services for properties located within the United Kingdom. Users accessing our site from outside the United Kingdom are responsible for compliance with local laws and regulations. We make no representations that materials on our site are appropriate or available for use in locations outside the United Kingdom.

1.10 We are committed to making our site accessible to all users, including those with disabilities. If you have difficulty accessing any part of the site, please contact us at hello@practicalplanningco.co.uk.

2        Changes to these terms of use

2.1 We may amend these terms of use from time to time. Please check these terms of use regularly to ensure you understand the terms that apply at that time. If changes are material, we will notify you by posting an update on our site. Your continued use of the site constitutes acceptance of any changes.

3        Changes to our site

3.1 We may update our site and change the content from time to time, including to reflect changes to our services and fees. However, any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

3.2 We do not guarantee that our site or any content on it will be free from errors or omissions.

4        Withdrawal of our site

4.1 Access to and use of our site is made available free of charge, but we do not guarantee that our site or any content on it will always be available or uninterrupted. We may suspend, withdraw, or restrict the availability of all or any part of our site for business or operational reasons.

5        Using the material on our site

5.1 We are the owner or licensee of all intellectual property rights in our site, and in the material published on it. These works are protected by copyright laws, and all such rights are reserved.

5.2 You may download extracts from our site for your personal use and print one copy for personal reference. If applicable, you may draw the attention of others within your organisation to content posted on our site.

5.3 You must not modify the paper or digital copies of any materials you have printed or downloaded, and you must not use any illustrations, photographs, video, or audio sequences or any graphics separately from any accompanying text.

5.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

5.5 You must not use any part of the content on our site for commercial purposes without obtaining written consent from us.

5.6 If you use any part of our site in breach of these terms of use, your right to use our site will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.

5.7 The content on our site is provided “as is” for general information only and does not amount to advice on which you should rely. You must obtain professional or specialist advice before taking or refraining from any action based on the content on our site.

5.8 Although we make reasonable efforts to update the information and content provided on our site, we make no representations and give no warranties or guarantees, whether express or implied, that such information and content is accurate, complete, or up to date.

5.9 Other product, company, or brand names mentioned on our site may be trademarks of their respective owners or licensors, and all rights in such trademarks are reserved. Nothing in these terms of use should be construed as granting any licence or right to use any trademarks or domain names referred to above.

6        Our responsibility to you

6.1 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

6.1.1 Use of, or inability to use, our site; or

6.1.2 Use of, or reliance on, any content displayed on our site.

6.2 In particular, we will not be liable for:

6.2.1 Loss of profits, sales, business, or revenue;

6.2.2 Business interruption;

6.2.3 Loss of anticipated savings or interest;

6.2.4 Loss of business opportunity;

6.2.5 Loss of or damage to data;

6.2.6 Loss of or damage to reputation or goodwill; or

6.2.7 Any indirect, special, or consequential damages, loss, costs, claims, or expenses of any kind.

6.3 If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and, if you do, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

7        Prohibited uses

7.1 You may use our site only for lawful purposes. You may not use our site:

7.1.1 In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

7.1.2 To send, knowingly receive, upload, download, use, or re-use any material which does not comply with our content standards set out below.

7.1.3 To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

8        Viruses

8.1 We do not guarantee that our site will be secure or free from bugs or viruses, and you should use your own virus protection software.

8.2 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material due to your use of our site or downloading of any content on it or linked to it.

8.3 You must not misuse our site by introducing viruses, trojans, worms, or other malicious material or by attempting to gain unauthorised access to our site, any server, computer, database, or equipment. Misuse under the Computer Misuse Act 1990 will be reported to the relevant law enforcement authorities, and we will cooperate by disclosing your identity. In the event of such a breach, your right to use our site will cease immediately.

9        Linking to our site

9.1 You may link to our site, provided you do so in a way that is fair, legal, and does not damage or exploit our reputation, nor infringe any copyright or intellectual property rights.

9.2 You must not establish a link to our site on any website that you do not own, nor may you establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

9.3 Our site must not be framed on any other site. The website in which you are linking must comply in all respects with the content standards set out below. Specifically, it must not:

  • 9.3.1 Contain any material that is defamatory or inaccurate, or that is obscene, offensive, hateful, or inflammatory.

  • 9.3.2 Promote or display any material that is indecent, sexually explicit, violent, discriminatory, or unlawful, or that encourages fraudulent or misleading activity.

  • 9.3.3 Infringe any copyright, database right, or trademark of any other person.

  • 9.3.4 Publish or host any content that breaches any legal duty owed to a third party, including a contractual duty or a duty of confidence.

  • 9.3.5 Be in contempt of court.

  • 9.3.6 Include any content that is threatening, abusive, invasive of another’s privacy, or likely to cause unnecessary anxiety, embarrassment, or harm.

  • 9.3.7 Impersonate any person or misrepresent your identity or affiliation.

  • 9.3.8 Create the impression that any content or views originate from us if this is not the case.

  • 9.3.9 Use our content to promote any commercial activities, including sales, competitions, advertising, or links to other websites or premium rate telephone numbers.

  • 9.3.10 Disseminate or disclose another person's personal information without their prior consent, or collect personal information unlawfully.

9.4 You will be liable to us and agree to indemnify us for any breach of this linking policy. This means you will be responsible for any loss or damage we suffer as a result of your failure to comply with these requirements.

10    Sites we link to

10.1 Our site may contain links to third-party websites and resources, including advertisements.

10.2 We are not responsible for these sites or their availability. You must make your own judgement regarding your interaction with such websites, including the purchase and use of any products/services through them. We accept no liability for any loss or damage arising from your use of third-party sites.

11    Breach of these terms of use

11.1 If we determine that you have breached these terms of use, we may take any action we deem appropriate, including but not limited to:

11.1.1 Immediate, temporary, or permanent withdrawal of your right to use our site.

11.1.2 Issuing a warning to you.

11.1.3 Taking legal action against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

11.1.4 Further legal proceedings as necessary.

11.1.5 Disclosure of relevant information to law enforcement authorities if we reasonably believe it is required or as mandated by law.

11.2 We exclude all liability for actions we may take in response to breaches of these terms of use. The actions described above are not exhaustive, and we may take any other action we reasonably deem appropriate.

11.3 These terms are governed by English law, and you agree to submit to the exclusive jurisdiction of the English courts in connection with any disputes (if you live in Scotland, you may also bring proceedings in the Scottish courts, and if you live in Northern Ireland, you may also bring proceedings in the Northern Irish courts).

11.4 If you access or use our site from outside the United Kingdom, you are responsible for ensuring compliance with any applicable local laws and regulations in your jurisdiction. This includes, but is not limited to, compliance with data protection, intellectual property, and consumer protection laws. We make no representation that content on our site is appropriate or lawful in other territories. Accessing our site in violation of local laws is prohibited.

These website terms of use were last updated on 1st November 2024.